Privacy Policy

This Loyalty Program is owned and operated by Andy Enterprises LLC (“Andy”, “we”, “us”, or “our”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, process, and safeguard your information when you participate in the Andy Enterprises LLC Loyalty Program (“Program”).

By accessing or participating in the Program, you acknowledge that you have read, understood, and agreed to the collection and use of information in accordance with this Privacy Policy.

Consent

This Privacy Policy constitutes a legally binding agreement between you (“User”, “you”, or “your”) and Andy Enterprises LLC. By enrolling in or using the Loyalty Program through our mobile app, website, or in-store channels, you consent to the handling, collection, use, and disclosure of your information as described in this Policy. If you do not agree with the terms of this Policy, you should not participate in the Program.

Information We Collect

• Personal details such as name, mobile number, email address, date of birth, and gender.
• Account and profile information provided through the mobile app, website, or in-store registration.
• Transaction and purchase history across participating Andy group brands.
• Loyalty activity data including points earned, redeemed, expired, tier status, and referrals.
• Communication data related to OTPs, service notifications, and promotional messages.

Use of Collected Information

Andy Enterprises LLC acts as a data controller for the purposes of managing and operating the Loyalty Program. The information collected is used for the following purposes:

• Enroll, maintain, and manage your loyalty account.
• Track purchases, calculate points, and determine tier status.
• Process point redemptions and verify identity using OTP authentication.
• Provide welcome benefits, birthday rewards, referrals, and personalized offers.
• Send program updates, service communications, and promotional notifications.
• Detect, prevent, and address fraud, misuse, or unauthorized access.
• Improve products, services, and overall loyalty experience.

Sharing of Information

We do not sell your personal data. Your information may be shared only when necessary with:

• Authorized service providers and technology partners supporting the Loyalty Program.
• Participating Andy group brands for program-related benefits, reporting, and fulfillment.
• Government or regulatory authorities where disclosure is required by applicable law.

All such parties are contractually obligated to maintain strict confidentiality and data protection standards.

Data Storage & Security

• Your data is stored in secure environments using industry-standard technical and organizational safeguards.
• Access to personal information is restricted to authorized personnel only.
• Reasonable measures are taken to protect against loss, misuse, unauthorized access, or disclosure.

Data Retention

• Personal and transaction data is retained only for as long as required to operate the Loyalty Program or comply with legal and regulatory obligations.
• Loyalty activity data may be retained after account inactivity for audit, reporting, or dispute resolution purposes.
• Once retention periods expire, data is securely deleted or anonymized.

Your Rights & Choices

• Access or update your personal information.
• Request correction of inaccurate or incomplete data.
• Opt out of promotional communications (service and security messages will continue).
• Request deletion of your loyalty account, subject to legal and operational requirements.

Requests may be submitted through customer support or designated program channels.

Communication Preferences

• Program-related communications may be sent via SMS, WhatsApp, email, or in-app notifications.
• OTPs and service-related messages are mandatory for security and cannot be opted out of.

Third-Party Platforms

The Loyalty Program may be accessed through third-party platforms or applications. Andy Enterprises LLC is not responsible for the privacy practices or content of external websites or services.

Changes to This Privacy Policy

Andy Enterprises LLC reserves the right to modify or update this Privacy Policy at any time. Any changes will be effective upon publication within the app or website. Continued participation in the Loyalty Program after such changes constitutes acceptance of the updated Policy.

Data Breach

In the event of a data breach that may pose a risk to your rights or privacy, we will take appropriate measures including investigation, mitigation, and notification as required by applicable laws.

Acceptance of This Policy

By participating in the Loyalty Program, you acknowledge that you have read and agreed to this Privacy Policy. If you do not agree, you should discontinue use of the Program.

Contact Us

For questions, concerns, or requests related to this Privacy Policy or your personal data, please contact Andy Enterprises LLC through official customer support channels.